Course 219
Adult Communication Principles and Methods
2-Day Course
In-Person - Riverside, CA
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Course Details:
October 23 & 24, 2023 8:00 a.m. to 5:00 p.m. Pacific PLEASE NOTE CHANGE OF LOCATION Riverside County Innovation Center (3450 14th Street, Riverside, CA 92501) |
Course Coordinator:
Kelley Kelley, SR/WA 4080 Lemon Street, 8th Floor Riverside, CA 92501 Phone: (909) 631-8938 Email: kelleyfornialiving@gmail.com Contact the Course Coordinator for a free parking pass for the course. |
Suggested Accommodations:
Marriott Riverside at the Convention Center 3400 Market Street Riverside, CA 92501 Phone: (951) 460-2584 Contact hotel directly for rates and reservations. |
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Course Tuition:
$415.00 - IRWA Member Tuition $520.00 - IRWA Non-Member Tuition |
Course Materials:
OPTION 1 - PDF = FREE OPTION 2 - Black & White Copies = $30.00 OPTION 3 - Color Copies = $80.00 Printed course materials are only available for purchase until 10 days prior to the class start date. |
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Course Description:
This course introduces three primary methods to communicate effectively with any type of audience you may encounter and provides the necessary tools to improve your daily communication skills. Participants will engage in instructional exercises that will empower them to determine which method to employ in different situations, set the stage, and deal with fear of speaking in various situations. Moreover, participants will learn about the three types of communication: presentation, instruction, and facilitation; time management; accepting constructive feedback; facilitation preparation; practice and delivery; and handling disruptions and disturbances, including conflict and working toward resolution. |
Topics:
At the conclusion of this course, you will be able to:
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Course Instructor:
Dr. Michele L. Folk, SR/WA, R/W-RAC, R/W-URAC, R/W-NAC, is a licensed Real Estate salesperson in the State of California, and she has 32 years of business experience with an extensive background in teaching, communication, relocation, and negotiation. She currently serves as Director of Client Development at Transystems Inc. For the past 24 years, Dr. Folk’s primary focus has been on the management of acquisition and relocation activities, on both federally and non-federally funded projects, with a particular emphasis on relocation and projects involving the development and preservation of affordable housing. She serves in a programmatic oversight capacity for projects involving large-scale residential and non-residential relocations ensuring compliance with federal, state and local relocation laws. She is a certified CLIMB Instructor for many International Right-of-Way Association courses and is a regular panelist and presenter on relocation topics at industry conferences and seminars throughout the country. Dr. Folk is currently serving as the Chair of the International Relocation Assistance Committee. |
Course Instructor:
Lisa R. Harrison, SR/WA, R/W-URAC, R/W-RAC, R/W-NAC, is the President of Pinnacle Consulting Management Group, Inc. Ms. Harrison's continued dedication is reflected through her commitments as a past IRWA International President and IRWA Master Instructor; past member of the International Relocation Committee and International Professional Development Committee; honored as the 2005 Recipient of IRWA Region II Right of Way; Professional of the Year and 2005 Frank C. Balfour Right of Way Professional of the Year; co-author and presenter of the 2005 changes to the Uniform Act; author of the revised version of IRWA Course 504 - Computing Replacement Housing Payments; co-author of the IRWA Course 219 - Adult Communication Principles and Methods; co-developer of the IRWA Instructor’s Clinic; and served as former Chair of the R/W Consultants Council. During her right of way career, Ms. Harrison has provided consulting land acquisition/relocation services for numerous government agencies throughout the United States and has developed/implemented quality assurance and training programs related to the acquisition/relocation process. |
Course 502
Non-Residential Relocation Assistance
2-Day Course
In-Person - Riverside, CA
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Date: May 2 & 3, 2023
Time: 8:00 a.m. to 5:00 p.m. Pacific Where: Riverside County Administrative Center (4080 Lemon Street, 12th Floor, Riverside, CA 92501, (951) 955-6710) Tuition: $415.00 (regardless of membership status) Course materials options: OPTION 1 - PDF of Materials (No printed materials) = $0 OPTION 2 - Black and White Materials = $30 |
Course Coordinator:
Kelley Kelley, SR/WA 4080 Lemon Street, 8th Floor Riverside, CA 92501 Phone: (951) 955-6710 Email: kkelley@rivco.org |
Suggested Accommodations:
Marriott Riverside at the Convention Center 3400 Market Street Riverside, CA 92501 Phone: (951) 784-8000 Contact hotel directly for rates and reservations. |
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Course Description:
This course presents the processes necessary to relocate a business. Participants will learn how to apply provisions of the Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, in conjunction with the Surface Transportation and Relocation Assistance Act of 1987, and subsequent revisions, to the relocation of non-residential entities. Topics:
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Course Instructor:
Michele L. Folk, SR/WA, R/W-RAC, R/W-URAC, R/W-NAC, is a Principal and Managing Director, Public Sector, Housing & Development for Overland, Pacific & Cutler, Inc. (OPC), a full-service right of way consulting firm, and has been managing and providing land acquisition and relocation services for public agencies since 1999. She has relocated, and managed the relocation of thousands, of residential and non-residential displacees. Ms. Folk has developed and taught numerous internal relocation courses for OPC staff as well as relocation classes for local public agencies in California. Ms. Folk is a member of the Relocation Assistance Community of Practice and has been involved with IRWA relocation course updates and revisions since 2009. She has held numerous Board and committee positions, including President, Professional Development Chairperson and Relocation Chairperson, in Chapters 11 and 67 since 2000, and she was awarded Chapter 67’s Professional of the Year and Region 1’s Professional of the Year in 2012. Ms. Folk has been a certified IRWA instructor since 2009 and was CLIMB certified in 2016. |
Course 100
Principles of Land Acquisition
2-Day Course
Virtual
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Date: November 2 & 3, 2022
Time: 8:00 a.m. Pacific Where: Virtual Tuition: $565.00 Member / $710.00 Non-Member |
Course Coordinator:
Kelley Kelley, SR/WA 4080 Lemon Street, 8th Floor Riverside, CA 92501 Phone: (909) 631-8938 Email: kkelley@rivco.org |
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Course Description:
This course is an education offering to the global community of infrastructure/right of way professionals. Its purpose and content plans are centered on members of the Project Team with specific emphasis to the infrastructure professional/right of way agent. This course is an introduction to industry specific disciplines. Infrastructure professionals/right of way agents who typically participate on a project team are from the following disciplines: environment, engineering/survey, appraisal, negotiation/mitigation, and relocation assistance. Law is included because it is a vital component of the infrastructure professional/right of way agent’s responsibility to prepare legal documents and obtain the correct signatures of vesting property owners to ensure the document is legal and enforceable. This course provides an awareness of the disciplines involved in infrastructure/right of way projects and the importance of a team approach to the work. |
Course Instructor:
Conner McDonald – SR/WA is a Project Manager with CMD West, providing real estate and right-of-way services on projects throughout California and the Western States. Throughout Conner’s career in infrastructure real estate, he has worked with public agencies, utilities, non-profits, and educational institutions, overseeing all aspects of project delivery and land management, including project planning; valuation; negotiation; condemnation; relocation; and property management, on a diverse array of projects from high-speed rail and transportation, to water storage and flood control. Conner has served with the IRWA in past roles as Chapter President, International Public Agency Committee Chair, and Young Professionals Committee Regional Representative. He is currently the IRWA Region 1 Secretary, and Past Recipient of the Region 1 Professional of the Year Award. |
Topics:
- Ethics: Gain a vital awareness of the critical Code of Ethical Conduct, Standards and Procedures, as well as ethical behaviors that guide the work of the infrastructure/right of way professional.
- Interdisciplinary Team: Recognize the key role that the infrastructure/right of way professional plays on the project team, as well as the importance of a team approach to the work.
- Environment: Discuss the effects of public projects on the environment. Explain the types of environment assessment processes and studies.
- Appraisal: Harness a basic understanding of the valuation process and the role of the appraiser in the acquisition process.
- Negotiation/Mitigation: Discuss the infrastructure professional/right of way agent’s role during negotiation, including various components from preparation to closing.
- Relocation Assistance: Develop a basic understanding of relocation assistance for residential and non-residential displacements.
- Law: Define real property law terms/concepts and apply them as they pertain to the infrastructure professional/right of way agent.